Support
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Our Commitment
Universal Squad is committed to protect and serve. We aim to eliminate downtime, minimizing disruption due to technical problems that may arise and to ensure smooth-running operations of your I.T. infrastructure. Get an equal advantage over your competitors. Choose a support plan that fit your needs.
Bronze
Our Bronze Support package is designed with support provided through our online ticketing portal for efficient management of issues and troubleshooting.
Silver
Suitable for SMEs, our Silver Support Package is designed to meet business computing for companies in the management of multiple device networks.
Platinum
Platinum Support Package covers an extensive line of enterprise grade software applications, server clusters and infrastructure networks.
Gold
Designed for demanding businesses, Gold Support Package offers outsourcing services acting as an extension to a corporate’s I.T. department.
OUR SERVICE OFFERINGS
On-Site Servicing
Remote Support
Outsourcing Services
Virtual Administration
Virtual Programming
Managed Service Provider
Backup & Recovery
01. Remote Support
Support is avaiable within reach online through our portal and over the phone
02. On-Site Servicing
Schedule an appointment to have our support team review and troubleshoot the issues.
03. Virtual Administration
Our team is composed of experienced individuals you can rely on for your adnimistrative needs.
04. Virtual Programming
For software issues that need customization effort, our technicians are only a few clicks away.
05. Outsourcing Services
Let us be a value added extension to your company by handling your outsourcing needs.
06. Backup & Disaster Recovery
Data should survive hardware failure with a recovery plan to ensure business continuity.
07. Managed Service Provider
Get the benefits of migrating you I.T support managed by a professional team.
08. Other Services
Contact us directly for complementary services that we may offer from time to time.
NOTABLE CLIENTS
