Extending a Variety of Dedicated Support Options
Our Help Desk team is fully trained to handle technical support requests and account inquiries/changes during regular business hours, with 24/7 support an option where required. Our teams are able to take as much, or as little as you require.
OKiT247 utilizes a dedicated email support team to respond and complete requests. Each email is assigned a ticket and responded to in a timely manner, with full support ticket visibility at the administrator level.
Onsite Training Sessions
OKiT247’s teams are equipped to complete on-site client training sessions for multiple users on a variety of topics including mobile technologies, best use practices, general Q&A and other topics that your organization is having challenges with.