SuiteCRM is a free and open source Customer Relationship Management application. Open source CRM is often used as an alternative to proprietary CRM software from major corporations such as Salesforce and Microsoft Dynamics CRM applications. SuiteCRM is a software fork of the popular customer relationship management (CRM) system from SugarCRM. The SuiteCRM project started when SugarCRM decided to stop development of its open-source version.The base SuiteCRM application is built on the last open-source SugarCRM release. SuiteCRM is a greatly extended version of SugarCRM which also contains many additional security fixes that are not available in SugarCRM. It was originally released on October 21, 2013 as version 7.0, and provides upgrade paths for existing SugarCRM users.
“The SuiteCRM project has stated that every line of code released by the project is and will always be open source. SuiteCRM project is intended to be an enterprise-class open source alternative to proprietary alternatives.”
Knowledge Base Management
Improve productivity of your customer support team with our CRM Knowledge Base management system.
CRM for Sales Forecasting
Increase visibility and predictability into your overall business performance.
Monitor your marketing, sales and customer support metrics with Sugar’s Dashboards.
Improve social collaboration among CRM users with personalized updates. CRM Activity Streams are available on the home page or at the module and record level so each user can learn and act on the most relevant information.
Empower your support team to better manage customer support requests through our case management system that facilitates streamlined information sharing and case routing.
Teams, Roles and Security
Mitigate security concerns and reduce risks for your business with Sugar’s security features. Ensure each user gets access to only the relevant customer data and information as tied to their job roles and your company’s security policies.
Create quotes quickly and easily streamline your sales cycle and increase deal velocity with our CRM quotation software for small and large businesses.
CRM for Project Management
Build and manage Projects across Sales, Marketing, and Customer Support. Streamline the tasks necessary to get the job done with our CRM project management feature.
CRM Campaign Management
Enhance your marketing and sales initiatives with Sugar’s campaign management software. Create, execute and track campaigns across multiple channels.
Create invoice quickly and easily streamline your sales cycle and increase deal velocity with our CRM invoice software for small and large businesses.
Task & Note Management
SuiteCRM can assist Users with productivity, offering a way to record, relate and assign Tasks and to-do items that require action.
Search, Filters and Tagging
Sugar makes finding the information you need easy so that you can spend more time acting on information and less time looking for information.
CRM for Sales Lead Management
Quickly identify and track your hottest leads from multiple campaigns, with our lead management software.
Invoice, Quote and Receipt template that can be use to generate file as pdf.
Document Cloud Service
Save your client document using our Document Cloud Services.
CRM Email and Calendar Integration
Suite makes it easy for you to track customer emails, manage appointments and keep your calendars in sync with our seamless CRM integration features. Be more productive and focus on what matters most – your customers.
Advanced Workflow CRM
Increase efficiency and productivity across the organization with an enterprise level CRM workflow automation toolset designed to automate critical customer-facing processes.